Troubleshoot a Node Not Counting

How to troubleshoot a node not counting when using a sensor.

 
  1. If using a sensor:
    • Check that the sensor is on
    • Check sensor placement and manually trigger the sensor if the placement looks correct
  2. Check the wiring from the node to the sensor
  3. Check that the node has power and is connected to the gateway
    • Remove the cap from the node, if it has power you should see a light flashing.
      • The light flashes red/orange if it has power and is not connected
        • Disconnect the node from power for 30 seconds and reconnect it. See if the light starts flashing green after a few seconds.
      • If the light flashes green it is connected to the gateway.