Machine Communication Failure Banner and Alerts

Steps on how to set up the machine communication tags and alerts.

Overview

A heartbeat tag can be placed on a machine to monitor when a machine loses connection. To notify the operators, a banner will display on the Operator Screen when the heartbeat tag has reached the timeout established on the machine's settings. 

Steps to Set up the machine communication tag.

1. Go to the Administration Tab.
   
   
2. Click on Cell/Machine.
   
3. Edit or add the line or machine you want to place the tag on.
4. Go to Tag Mapping and select the tag where the heartbeat tag is coming from.
   
   
   • Tag name: Name of the heartbeat tag associated with this machine.
   • Timeout: number of seconds after the last heartbeat tag was received to set a no connection signal.
5. Click Save.

How to set up Alerts for Machine Communication Failure

1. Go to the Administration Tab.
   
   
2. Click on Alerts.
   
3. Add an Alert and select "Connection Failure" for the type.  
   
4. Fill in the required metrics (Name and Description) on the General Tab.  
   
   
   • Name: name for the alert
   • Description: description of the alert
   • Active: This alert will be considered if enabled.
   • Facility: Filters the facilities the alert will be considered on
   • Department: filters the departments the alert will be considered on
   • Machine: filters the machine the alert will be considered on
   • Recipients: people that will receive the notification if the expression is met

View of the Operator Screen